We offers Standard Shipping Methods and Express Shipping Method.
Available shipping options may vary depending on the product, quantity, volume weight and destination address.
Please allow on average 3-9 days for production time for our products.
There is an exception on phone wallet cases, shipping time is 14-21 days to deliver. All shipping prices are calculated at the checkout. If more than 25 days have passed please email us at email@example.com.
- International Air Post Time Estimates: 14-45 Business Days.
- 4PX Delivery Time Estimates: 7-29 Business Days.
- EMS Delivery Time Estimates: 7-20 Business Days.
Delivery time guarantees for orders placed during the months of November and December will only apply to orders using DHL Express Shipping Method. All other orders placed with standard shipping will not be eligible for replacement or refund until 50 days after packages were shipped out. We encourage all customers to switch to DHL Express to avoid delays during the peak season.
- Please keep in mind that there will be around 3% - 5% packages will get shipments problems such as broken during shipment, wrong items sent, items not as described, wrong shipping/un-deliverable address, dishonest claims, lost by post office.
- In case of issues list above, please kindly take pictures or videos of the damage or defect along with a clear description of the problem, and preferred action: reshipment, refund or take credit.
- Please contact our Customer Support Teams with full evidence to our firstname.lastname@example.org, we will strive the best to make it right. As soon as evidence verified by us, Reshipment & Refund can be arranged within 24-48 hours.
- Any claims for after-sale issues such as damaged/defective items must be submitted within 14 days after the product is received. We won’t offer a full refund or exchange for orders delivery over 15 days.