Return Policy

Returning Damaged / Defective Items:

  • In cases of the damage or defect, the return process can be expedited by providing us a digital pictures or videos of the damage or defect (along with a clear description of the problem) through info@evsprints.com. Our customer support team will deal with it in 24-48 hours in weekdays. (in the form of return, replacement, refund or account credit) 
  • ·If the damage / defect cannot be verified via email contact, the product may be required to be returned to evsprints Factory for inspection before a determination can be made as to the state of the product.

Return shipping cost:
  • evsprints will cover return shipping cost or refund only in cases when items have arrived defective condition. Otherwise, if there are no defects in our quality we will not provide return. Please contact us for the best solution.

ATTENTION: 
  • If there is an issue with the products quality. In this case, please return it to us and we will either replace the product or give you a refund - in this circumstance we will also refund you for the shipping cost. 
  • For all other cases, return shipping costs are the responsibility for the customer. Under no circumstance does evsprints reimburse (or provide credit) for return shipping costs incurred by the customer. 
  • Returning Damaged/Defective Items. In cases of damage or defect, the return process can be expedited by providing us a digital pictures or videos of the damage or defect (along with a clear description of the problem) through email to customer service at info@evsprints.com. Our customer support team will deal with it in less than 24 hours. (In the form of return, replacement, refund or account credit)
  • If the damage/defect cannot be verified via email contact, the product may be required to be returned to Evsprints Factory for inspection before a determination can be made as to the state of the product and this may delay your replacement, refund or account credit by 3 to 5 weeks.
  • ·Contact email to info@evsprints.com if you have any other questions.